For Customers

For Customers

Our customers are Polipa's business partners. We establish long-term, good-intentioned relations with them based on trust, sustainability, win-win principle, and make efforts to build up successful collaborations.

We pay attention to your thoughts and understand you, also contribute to your business.

At Polipa, we place our customers at the heart of our operations by displaying a customer-oriented attitude guided by the light of our values. In our regular customer visits, we talk about the opportunities for our business partners to increase their volume in the market and develop customized products for their needs. In order to respond to the needs of the sector, we carry out high-profile R&D and field visits. As a result, we continue to introduce numerous new products to the Turkish market with our pioneering identity. 

We listen to our customers and develop solutions to their demands, needs and complaints through scientific methods by conducting contemporary and measurable customer satisfaction surveys every year. 

We are using SALESFORCE, the world's leading CRM operating system, by breaking new ground in our industry with the aim of offering better service to our customers, and we are also planning to commission new modules as soon as possible. We are developing a system that is independent of individuals, records and follows the customer in all aspects for our company.